CU Sustainability – Focus and Challenges of 2011

From overdraft privilege to interchange, “Credit Union Land” is facing many challenges and sharing what executives are thinking across the industry helps highlight opportunities and ideas. All the videos of the CEOs, senior management, marketing professionals and consultants that participated are available to view on the site.

A new perspective comes from Richard Williams Jr., President/CEO of Securityplus Federal Credit Union. Here, Williams discusses the main focus and challenges of the credit union for 2011. A main focus for the credit union is to make their online banking platform more robust in order to provide members the kind of 24/7, 365 day a year service that they are seeking while providing strong support. The biggest challenge that Williams believes the credit union will have to face this year is the uncertainty of the proposed interchange fee regulations by the Federal Reserve.

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