My Analytical Side Denny Koepke, Vice President In doing several member satisfaction surveys in the first quarter of this year, there are always some raised eyebrow movements when reviewing the data. Even with the down economy, the average survey results for satisfaction are still coming in above 90%. The lower profile of credit unions in the media and having less visible problems than the big banking entities has seemed to insulate our clients. Yet, even with the continuing “thumbs up” …