Brands Live or Die – 3 Marketing Connections

When studying marketing in college, the description of marketing that has remained my foundation was: “The process of getting a person ready to buy your product or service.” By virtue of building a relationship with someone to get them ready to buy, it is clear that a brand lives or dies according to the attention to this process of “marketing..” Here are three connections to make with consumers to build marketing success: Connection 1 – A person must see, hear …

Protecting Brand Integrity – What Shell Oil Didn’t Do

Have you gone into a Shell branded gas station and found the price on the sign was less than what the pump actually charged you?  It happened to me a couple weeks ago and I was shocked when the pump was 10 cents higher in price than on the street sign. Well, I was already at the pump and limited on time to get to the office. Thinking that I had a similar bad experience with the same Shell station, it made me think …

Time to Create a New Marketing Business Model

In this crazy economy, things keep changing so quickly that it’s time to create a new approach to using media. I have become fascinated with the claims that traditional media is dead and stumbled upon Deloitte’s fifth edition ‘State of the Media Democracy‘ survey that provides some insights into the use of media by consumers. In their report, the findings were the following percentages of media viability: Television – 83% Magazines – 50% Online – 47% Newspapers – 44% Radio – …

3 Keys to Growing Profitable Relationships

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If you think about banking and how we use the services, the choice of a financial institution becomes woven into the fabric of our lives.  Once we open our first accounts at a bank or credit union, we generally stay put because our checking account, auto loan, or mortgage, are part of managing our lives. Have you ever heard a staff member say to a member, “Oh, I never have used it but heard that people like it?”  Once a …

March E-tips – Creating Marketing Energy

Do your members/customers love your brand? With the stiff competition in today’s marketplace, senior management may be concerned with what other organizations are doing. However, turning the focus back to their own organization is important to understand how to make their brand lovable! In the next three tips, you will find the marketing strategy, online connections and personal brand tips to consider for your success in 2011! If you find these Marketing Tips worthwhile, tell a friend. Here’s the link …

CU Sustainability – Sustaining Profitability in 2011

From overdraft privilege to interchange, “Credit Union Land” is facing many challenges and sharing what executives are thinking across the industry helps highlight opportunities and ideas. All the videos of the CEOs, senior management, marketing professionals and consultants that participated are available to view on the site. A new perspective comes from David Costello, Vice President – Finance/CFO of Securityplus Federal Credit Union. Here, Costello discusses how the biggest challenge that the credit union is going to face this year is sustaining …

Want Loyalty? Get a Dog or Change Up Your Brand Story!

Every business wants to have a stable and growing group of customers/members.  Yet, customers/members by nature are fickle because all are social animals. And, as a group, we like to talk about the next newest thing that we have done or purchased. Once someone tells us of their new purchase or activity, we begin to weigh it in terms of our own likes and dislikes to see if we should change to the new thing or not. In the social …

February E-tips – Create the “Love” for Your Brand

Do your members/customers love your brand? With the stiff competition in today’s marketplace, senior management may be concerned with what other organizations are doing.  However, turning the focus back to their own organization is important to understand how to make their brand lovable! In the next three tips, you will find the marketing strategy, online connections and personal brand tips to consider for your success in 2011! Let’s explore “Woohoo!”   Marketing Strategy Tip -Tell the Brand Story Often it …

CU Sustainability – Focus and Challenges of 2011

From overdraft privilege to interchange, “Credit Union Land” is facing many challenges and sharing what executives are thinking across the industry helps highlight opportunities and ideas. All the videos of the CEOs, senior management, marketing professionals and consultants that participated are available to view on the site. A new perspective comes from Richard Williams Jr., President/CEO of Securityplus Federal Credit Union. Here, Williams discusses the main focus and challenges of the credit union for 2011. A main focus for the credit …

3 Ways to Grow Market Share

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With marketing budgets still feeling the pinch of a down economy, senior management teams still are pushing for growth. Sometimes the goals are unattainable, given that last year, most organizations were flat or retrenched in loan portfolios, slowed or stalled in deposits, and grew 1-2% net in membership. So how does a marketer plan to support achieving the corporate goals when they seem unrealistic and there is fewer budget dollars to use for lead generation? Here are three ways to …