Have you read or listened to a book that haunted your thoughts long after you finished it? Recently, I listened to the audio version of The Age Curve: How to Profit from the Coming Demographic Storm by Kenneth Gronbach, and I can’t get some of the things he said out of my head.
From a marketing standpoint, this book clearly states the issues that are underlying the economic slump and encouraging the focus on the future.
First Haunting Thought: “Gen X is 11% smaller than the Baby Boomer generation, which is 9 million less consumers.” Most of the growth in retail financial services in the last 20 years came from the Boomers using credit to fund homes, cars, second homes, college educations, and more. But, subprime mortgages may have been just a hint at an underlying problem – less consumers meant slowed growth and more pressure to widen the acceptance for credit.
Second Haunting Thought: “The American Dream of home ownership is changing.” Boomers now becoming empty nesters and wanting to sell their McMansions to downsize will not find buyers very easily. Gen X and Gen Y will not be buying them because Gen X doesn’t have enough consumers to absorb the Boomer real estate. And, Gen Y won’t be old enough and prosperous enough to afford them for another 20-30 years. The rental market, however, will boom with Gen Y. Remember, big apartment complexes flew up to accommodate the influx of Baby Boomers in the 70’s and early 80’s? But it also means getting more innovative in mortgage lending rather than revisiting the subprime fiasco.
Third Haunting Thought: “Gen Y is larger than the Boomer generation, however, they are too young to buy the products and services that right now sell best to ages 29-46 (Gen X).”
The Boomers have moved into the slow-down in consuming after being the major push for spending for the last 20-25 years. As a marketer, battling for fewer consumers means romancing the customers/members that you have now to keep them and steal market share as often as possible! Trimming margins is necessary for most companies to offer the best possible prices, rates, and products to compete for business with fewer buyers. Key is to make it through the next 10 years.
What to do? Battle today but focus on the future by reinventing the marketing line-up to be attractive to the upcoming wave of Gen Y.




(1 votes, average: 4.00 out of 5)2 Responses to Haunting Thoughts from Age Curve
Leave a Reply Cancel reply
Subscribe via Email
Most Recent Comments
Archive
Tags
Almost Famous analyzing profitable member households Blogs Boomers ceo perspective community involvement consumer satisfaction core members credit union CEO perspective credit union deposits credit union efficiency credit union future credit union lending Credit Union Marketing University credit union member perception credit union senior exec perspective credit union staffing credit union sustainability credit unions vs. banks direct mail e-mail marketing Facebook fees financial resource centers Gen Y Google Alerts iPhone loan demand marketing budget marketing flywheel marketing plans marketing the "local" appeal MCIF member loyalty member surveys mobile banking mobile website Patriot Federal Credit Union personal branding recommended reading strategic planning Twitter unemployment website design Youth Marketing





Interesting perspective. I can’t imagine a late 20′s or even 30-year old having grandkids, and if they did, they would definitely not have enough money for the large ticket items that are financed. Because banks and credit unions make their money on financing autos, homes and large purchases, the years for Gen Y of 2010-1985 (in most of the materials that I have researched) are far from being ready to take the place of aging Boomers. Gen X (1984-1965) are just a smaller cohort that is dropping the market share for businesses just by sheer numbers. Add in the lousy economy and lack of jobs, this still haunts me as a marketer for how to shift marketing dollars to make new friends but keep the old!
Most folks hear “Gen-Y” and think of kids, but the oldest members of Gen-Y are old enough to have grandkids. Saying they are “too young to buy stuff” doesn’t make much sense. They may not have money for other reasons (e.g., lousy economy), but they are largely in their early- to late 20s and are starting their careers and paying their own way.
Boomers 1946-1964 (ages 47-65)
Gen-X 1965-1979 (ages 32-46)
Gen-Y 1980-1994 (ages 17-31)